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Privacy
Statement
Britecon Sales Inc. ("BRITECON")
takes steps to ensure it meets privacy principles and requirements
with respect to
personal information under applicable Canadian privacy legislation.
The purpose of this statement is to inform our customers and
other individuals we deal with ("you" or "your")
how we collect, use, disclose and protect your personal information.
Personal information is information about an identifiable individual,
as more particularly described under applicable privacy legislation.
This statement applies to our collection, use and disclosure
of personal information in Canada.
Personal Information We Collect
BRITECON and its agents and representatives collect personal
information in a number of circumstances in the course of providing
web hosting services to customers. Personal information we
collect may include:
- Contact Information: Name, address, telephone number, email
address and other contact information;
- Financial Information:
Credit card numbers, bank name, billing address, transaction
and purchase history with Britecon Sales
Inc.;
- Usage Information and History: Britecon Sales Inc. usernames
and passwords, ip address, support ticket history, visit history
to britecon.com and related websites;
- Such other information
we may collect with consent or as permitted or required by
law.
Use of Personal Information
BRITECON generally uses personal information for the
following purposes:
- for billing purposes, including managing,
administering,
collecting or otherwise enforcing accounts;
- for general administrative
purposes and to ensure compliance with legal, regulatory, insurance,
security and processing
requirements;
- for customer relations purposes, we may contact
customers to ensure their satisfaction with our services; and
-
otherwise with consent or as permitted or required by law.
Disclosure of Your Personal Information
BRITECON discloses personal information only as necessary
to meet legal, regulatory, insurance, audit, processing and
security requirements, with your consent, or as permitted or
required by law.
In addition to the above, personal information
may be disclosed to our affiliates for internal audit, management,
billing
or administrative purposes.
In no event will BRITECON disclose
any personal information about any customer to any third party
without the customer's
express written consent. Britecon Sales Inc. has taken security
measures to ensure customer information is protected against
loss, alteration or misuse. These measures include strong database
encryption and secure protocols, such as SSL, when transmitting
private information over the Internet.
Service Providers. Personal
information, NOT including financial information, may also
be transferred to third party agents
or service providers we engage to provide technical support
on our behalf, some of which may be located outside of Canada.
We
take reasonable measures to ensure that your personal information
that may be collected, used, disclosed or otherwise processed
by these service providers on our behalf is protected and
not used or disclosed for purposes other than as directed
by BRITECON, subject to legal requirements in foreign jurisdictions
applicable to those organizations, for example lawful requirements
to disclose personal information to government authorities
in those countries.
Business Transactions.
Personal information may be used by BRITECON
and disclosed to parties connected with the contemplated or
actual financing,
securitization, insuring, sale, assignment or other disposal
of all or part of BRITECON or our business or assets, for the
purposes of evaluating and/or performing the proposed transaction.
These purposes may include:
- permitting those parties to determine
whether to proceed or continue with the transaction
- fulfilling
reporting, inspection or audit requirements or obligations
to those parties
- permitting the use and disclosure of your
personal information by those parties (for example, assignees)
for substantially
the same purposes as described in this privacy statement.
Our Website/The Internet
Customer IDs and Passwords. Customer identification
numbers and passwords issued by BRITECON are the responsibility
of
the customer to keep safe and confidential. Customers must
ensure that only authorized personnel access their accounts.
If for any reason you are concerned about this, please contact
us at info@britecon.com.
Site Visitors. BRITECON collects information
about visitors to its web sites such as: length of visit, the
pages visited
and the referrer. BRITECON may also use "cookies" to
help track sessions or for other administrative purposes.
This information is for internal use only and helps BRITECON
to improve its customer service and marketing strategies.
Your
Consent
Consent to the collection, use and disclosure of personal information
may be given in various ways. Consent can be express (for example,
orally, electronically or on a form you may sign describing
the intended uses and disclosures of personal information)
or implied (for example, when you provide information necessary
for a service you have requested).
You may provide your consent
in some circumstances where notice has been provided to you
about our intentions with respect
to your personal information and you have not withdrawn your
consent for an identified purpose, such as by using an "opt
out" option provided, if any. Consent may be given by
your authorized representative (such as a legal guardian or
a person having a power of attorney). Generally, by providing
us with personal information, we will assume that you consent
to our collection, use and disclosure of such information for
the purposes identified or described in this privacy statement,
if applicable, or otherwise at the time of collection. You
may withdraw your consent to our collection, use and disclosure
of personal information at any time, subject to contractual
and legal restrictions and reasonable notice. Note that if
you withdraw your consent to certain uses of your personal
information, we may no longer be able to provide certain of
our products or services.
BRITECON collects, uses and discloses
your personal information with your consent, except as permitted
or required by law.
We may be required or permitted under statute or regulation
to collect, use or disclose personal information without
your consent, for example to comply with a court order, to
comply with local or federal regulations or a legally permitted
inquiry by a government agency, or to collect a debt owed
to us.
Security
We protect your personal information using physical, electronic
or procedural security measures appropriate to the sensitivity
of the information in our custody or control, which may include
safeguards to protect against loss or theft, as well as unauthorized
access, disclosure, copying, use or modification. Authorized
employees and agents of BRITECON who require access to your
personal information in order to fulfill their job requirements
will have access to your personal information.
Access, Correction
and Contacting Us
BRITECON may establish and maintain a file of your
personal information for the purposes described above, which
will
be accessible at Britecon Sales Inc.
601 Edgeley Blvd., Unit
7
Concord, Ontario
L4K 4G2.
If you wish to request access or correction of your
personal information in our custody or control, you may write
to the
above address, attention Customer Service. Your right to access
or correct your personal information is subject to applicable
legal restrictions. If you wish to make inquiries or complaints
or have other concerns about our personal information practices,
you may write to us as described above, e-mail us at info@britecon.com
or telephone us at (416) 410-2426.
Privacy Statement Changes
This privacy statement may be revised from time to time. If
we intend to use or disclose personal information for purposes
materially different than those described in this statement,
we will make reasonable efforts to notify affected individuals
in advance, if necessary. If you are concerned about how your
personal information is used, you should contact us as described
above or check back at our website periodically to obtain a
current copy of this statement. This privacy statement is effective
as of March 1st, 2006.
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